Pontac House Hotel, St. Clement

Stayed here before over 10 years ago. Excellent in every way. Staff very attentive and food very good and served in a friendly and helpful manner. Would recommend highly. We had "free " car hire but this required Hertz own insurance to be taken - perhaps this should be made clear on the booking?

We thoroughly enjoyed our second visit, we were so well looked after-and the food-just perfect. 94 next year but hope to return! Thanms for everything.

We were really impressed with this hotel, the food was excellent with ample choice for breakfast and evening meal. rooms were OK - could possibly do with a little updating, would recommend a sea view with balcony. Staff were friendly and helpful & the whole hotel was spotless

Spacious, comfortable, well-furnished, well-equipped room with pleasant, if a little dated decor.A full-length window and patio door lead out on to a good-size balcony with table and chairs affording uninterrupted view over St. Clement Bay. The en-suite bathroom was functional, but dated with powerful shower. Plentiful supplies of towels and complementary toiletries. Spotlessly clean throughout. The hotel restaurant offers exceptional value for money - a four-course dinner menu, changed daily, for just £17.50 per head! The food selection is wide and although traditional British/European rather than gourmet or fine dining, it was always plentiful, well prepared, well presented and served with efficient courtesy by the delightful (mainly Portuguese) waiting staff. We enjoyed our visit immensely and will not hesitate to return - soon!

We have stayed at this hotel for many years and have never been disappointed.The staff are very friendly and helpful, the hotel is pretty classicaly British with a foreign flavour.Situated directly opposite the sea front at St.Clements bay it is nicely placed for an early morning walk along the beach, when the tide is not in!

Comfortable accommodation friendly staff and a good location for getting around the island. We enjoyed our stay with a very high standard of food served by competent waiting staff made it a very enjoyable experience and would recommend this hotel as perfect for a holiday in Jersey. Good to spend time in the bar meeting other guests and the pool was was a good place to relax and enjoy the sun.

A welcoming hotel with beautiful sea views. The perfect place to relax after a day exploring Jersey.

Yet another good time at Pontac House. Food excellent and hotel clean and spotless, with happy smiling staff.

A comfortable hotel and with excellent meals. The staff were helpful and friendly.

Spent a lovely week at Pontac House Hotel recently, the staff are always friendly and helpful and the food very good. With a bus stop just outside the hotel getting around the Island couldn't have been easier. Jersey is a lovely Island and this hotel made a great base - will definitely be paying a return visit.

friendly welcome -clean room-efficient double glazing keeping out the traffic noise-staff without exception felt with queries immediately and efficiently- a small point in the restaurant was that service was too efficient and reduced the feeling of a relaxed meal. a small delay between courses and a slower pace by the staff would help overcome this overall very good value

The rooms were first class & were very well cleaned each day - loved the balcony & sea view.There were a few language problems in the restaurant but in the main it was very good.One downside was when we chose to finish our meal with cheese & biscuits when they were served as if they were the Crown Jewels! It would be better if they were left on the table for a while.The reception area was exceptional & nothing was too much trouble.We had a free night which I thought was a really good offer.

Staff very welcoming and helpful . Room spacious and clean with fresh linen and towels daily. We had bed and breakfast accommodation but took dinner two nights which was superb, great choices on menu . Would certainly recommend this hotel.

Met drie personen verbleven we een weekje in het hotel. Wat een geweldige service en vriendelijk personeel. Zowel het ontbijt als diner werden aan tafel uitgeserveerd. Half pension betekent elke avond een 5-gangen diner met veel keuzemogelijkheden. Vanuit de kamers met zeezicht heb je een fantastisch uitzicht over het zandstrand en de rotsen en een telkens wisselend landschap door het grote verschil van eb en vloed.

A super family run hotel. Very friendly and caring staff. Comfortable and clean accommodation. Pleasant surroundings and small heated pool. Excellent value and good food. Particularly pleased with car hire thrown in when booking half-board.

Lovely, enjoyable stay at Pontac House There is a very relaxing atmosphere in the hotel. The staff go out of ther way to be helpful. The bedrooms are kept very clean and are well presented. The atmosphere in the dining room is an amazing mixtute of good humour and efficiency, thanks to Toni and his team. The menu was varied and the food was excellent. The pool area is a little haven Well done to all!

We had a wonderful stay at Pontac House, the staff were great and very helpful. The food was excellent and the dining room staff were very efficient and friendly. Every bit as good as it was when we were last here eighteen years ago. I am sure we will be back.

This was our third visit, which should confirm that we were very happy to return. The staff were very pleasant and helpful, the rooms were excellent and the food was lovely.

excellent greeting when we arrived at the hotel and the tiny young girl at reception even offered to carry our bags to the room. Room had an excellent view over the bay and everything in it you would expect from a 4star 1970s hotel. Very clean ..good breakfast and very friendly staff.....

A recommander, cet hôtel est très bien à tous points de vue. La vue est très belle, les chambres confortables et l'accueil charmant et prévenant et les conseils pour les visites sont très utiles.

We very much enjoyed our stay at the Pontac House Hotel - extremely friendly staff, very comfortable room, excellent meals. We are looking forward to our next visit sometime in the future. It was our first visit to Jersey and has made us want to go again.

Staff were really welcoming and friendly. Nice, spacious family room although the decor a little dated. The food was excellent. It was our first holiday away with our 9 month old son and the hotel was very accommodating for a baby and provided a cot, high chair etc. We will definitely return to this hotel for our next visit to Jersey.

We have just spent ten days at Pontac House, an excellent holiday in very pleasant surroundings. Our room was very comfortable with great views over the bay and everything in the room you could wish for,nothing had been overlooked.The staff were all exceptional. Very friendly and there to help in any way they could and the food was delicious with a change of menu every day. Thank you to everyone at Pontac House we hope to return again in the future. Dinah & Brian Woods

I stayed at Pontac House Hotel with my sister for just 4 nights, but wished it could have been longer. Our stay was amazing and we felt really sad to leave. Our room had a balcony and sea view. It was located at the front of the hotel and was on the first floor, which we had requested before arrival. There are also sea view/balcony rooms on the ground and second floors. The bedroom had both a double and single bed in a spacious, CLEAN and beautifully decorated interior. Noticeably, there were many facilities and provisions in the room, some not normally associated with a 3* hotel. There was an abundance of storage, a large integral luggage space, loads of clothes hangers, coffee/tea facilities, clock radio, flat screen TV, pen/paper, optional newspapers, hairdryer and hair/shower/soap/shower caps, shoeshine provisions etc. Laundry and room service was provided and Wifi was available in the public rooms. There were ample towels changed daily and housekeeping was faultless.The traffic on the coastal road between the hotel and the beach did not trouble us at all, the view from our room was lovely and we were able to relax on the balcony before going down to dinner. I had read reports that there were smells of sewage from the seafront balconies, all I could smell was seaweed! Initially not the nicest smell, but not the fault of the hotel....and it was unnoticeable after sitting on the balcony for a few minutes. It certainly did not detract from our visit and we had our window/sliding glass door open at all times. We chose to order dinner from the very comfortable bar. All bar/waiting staff are attentive, friendly and provide an excellent, unobstrusive service. I have stayed in 5* hotels all over the world and the staff here rank amongst the best. They had the class of a superior grade and the friendliness of a family run hotel. Nothing was too much trouble for any of them...you only had to ask. The food was beyond expectation. At booking stage we opted to go for half board and had no regrets. Breakfast was freshly cooked, non greasy, the best ingredients and the menu provided lots of choice. We could not fault it. We were surprised to find that dinner was 4 courses (excellent for the price), again all fresh, delicious ingredients and the service, as always, impeccable. Both food and drink delivery was prompt, served courteously....and water was also provided at the table. We chose to have liqueur coffees after our meal at an extra cost, which could be taken at the table or in the bar/lounge. We felt thoroughly spoilt. All the public rooms in the hotel were tastefully decorated (as were the bedrooms). It is a period hotel with high ceilings and French doors opening out to gardens. Many features have been retained in the original building, The decor feels fresh and airy, the bar and restaurant having a coastal theme. The swimming pool area has an adjacent garden with plenty of quality tables/chairs/sunbeds....and shady trees or umbrellas for those who want to keep out of the sun. The photos do not do the garden justice. It was very peaceful - a lovely place to rewind after a day's sightseeing. It is well maintained, clean and tidy. The hotel supplies towels for the swimming pool upon request. A bus stops outside the hotel, which I think runs between Gorey and St Helier, where other buses operate to the rest of the island. There was a car park at the rear of the hotel (screened from the garden) and steps or a ramp up to hotel reception. One point I would like to stress further, is my high opinion of the staff - their work is obviously not just a job - being of service and ensuring customers are happy is important to them -.they are thoughtful, show attention to detail, are well trained, happy and eager to please, many having worked at this hotel for a number of years. Overall, I cannot recommend this hotel highly enough. The hotel owners/management and staff aspire to and provide a service well above 3* expectation. Thank you to all the staff for making our stay special. We will certainly return.